ICQ 2002a is the latest release of ICQ ("I seek you"), the popular instant-messaging program that lets you communicate with friends and colleagues in real time. To seek out a friend on the ICQ network, simply enter his or her ICQ number, name, nickname, or e-mail address. Once your contact list is set up, you'll be notified when your friends are online so that you can chat; send instant messages, files, and URLs; play games; or just hang out.

ICQ 2002a includes ICQphone, a new feature that incorporates IP telephony functions into the ICQ program. Users can initiate and participate in PC-to-PC and PC-to-phone calls. In addition, users can also utilize SMS technology, send wireless-pager messages, view up-to-date information on ICQ channels, and integrate ICQ with Outlook.

ICQ 2002a features a new design for User Details, in which a new menu on the left side of the dialog replaces the design tabs in previous ICQ versions. An additional Contact option highlights the concise information for the user. A similar design appears for the Alert/Accept Modes. There are additional options in the Message dialog. You now have the option to send your message by e-mail or initiate an ICQphone call. There is also better coverage for the ICQ SMS service with more available networks.